Ukuqeqeshwa komqeqeshi webhizinisi kunezinzuzo eziningi ezikhangayo: inkokhelo ephakeme (ngisho noma unikeza izinsizakalo zokuqeqeshwa kwebhizinisi ngaphakathi kwenkampani eyodwa), ukuzimela okuqhubekayo, abajwayele ukuzijabulisa futhi, okwamanje, okuhlangenwe nakho okuyigugu. Akumangazi ukuthi izitatimende zango izolo, abantu abanezemfundo ephakeme kanye nabashona bebhizinisi banquma "ukuqhubeka nokuba ngumqeqeshi webhizinisi" futhi banqume ukuthuthela kwesinye isigaba sokuthuthukiswa.
Ngakho-ke, umqeqeshi webhizinisi usho ukuthini, futhi kanjani ochwepheshe abaqeqeshwe ngale ndlela.
Izihloko zokuqeqesha kanye nesitayela sokuqhuba kwazo zingahluka kakhulu: ukuqeqeshwa kokwandisa ukusebenza komuntu siqu, lapho ungazibonakalisa khona njengomqeqeshi womqeqeshi (uqhuba ukuqeqesha ngendlela yokuxoxa), ukuqeqesha okusebenzayo, ukuqeqesha emsebenzini kanye namakhasimende, njll.
Ukulungiselela umqeqeshi webhizinisi
Kunezinketho eziningi zokuthola imfundo yabaqeqeshi bebhizinisi elizayo:
- yenza ukuzifunda. Isinyathelo esinjalo, njengomthetho, senziwa ngabachwepheshe abanolwazi, ngokwesibonelo, ekuthengiseni (umqeqeshi omuhle wezokuthengisa ibhizinisi uhlale efunwa), abavame ukucelwa ukuba "badonsa" ochwepheshe abasha. Ngakho-ke, lo msebenzi ngokwawo ubashukumisela ukuba bashintshe iphrofayela yabo yomsebenzi;
- Thola umeluleki noma ube ngumsizi kumqeqeshi webhizinisi ophumelelayo. Ikhetho lokuqala lizobiza ngaphezulu, kodwa liqinisekisa indlela yomuntu oyedwa, ngoba empeleni, umqeqeshi webhizinisi lakho uzosebenza. Uma uhlela umsizi, uzokwazi ukuthola ulwazi, noma kunjalo, kuzodingeka uhlele ulwazi lwakho ngendlela enkulu. Yiqiniso, ikhwalithi yemfundo enjalo ixhomeke ekusebenzeni komqeqeshi webhizinisi owakhulume ngalo;
- thola ukuqeqeshwa esikhungweni esikhethekile semfundo. Le ndlela ikunika ulwazi oluhlelekile, futhi
ikakhulukazi ngendlela yokuqeqesha, okungukuthi, enkambeni okuzodingeka usebenze ngayo esikhathini esizayo. Ukuqeqeshwa eqenjini kukuvumela ukuthi ubone kabanzi ukuthi ungakhetha kanjani inkhulumomphendvulwano phakathi komqeqeshi nabahlanganyeli.
Ngisho noma ngabe uthole ulwazi oluthile, lungela ukuthi iqiniso lomsebenzi womqeqeshi webhizinisi (kanye nomqeqeshi) yisidingo sokuzimela njalo. Kuzodingeka uhambe kuzo izinkulumo, ama-webinars, ufunde izincwadi ezifanele. Futhi-ke, ungakhohlwa ngeseluleko esivame ukunikeza abaqeqeshi bebhizinisi bokuqala: qala umsebenzi ngemuva kokuba usayine inkontileka nomqashi.