Akulula ukushayela imoto, kunzima nakakhulu ngezindiza, kodwa kunzima ukuphakama lapho uzama ukuhola iqembu. Ngokuvamile kungenzeka ukubona abaholi abangewona abaholi, imiyalo yabo kaningi ayitholakali kalula futhi ilandelwa njalo. Kodwa kukhona abantu abangenayo isikhundla sokuhola, kodwa banethonya elikhulu kakhulu eqenjini. Umholi ubonakalisa ini noma cha? Lo mbuzo ubulokhu unentshisekelo kubacwaningi, kodwa izazi zanamuhla zithola impendulo ngendlela yokuziphatha enombono wobuholi, okushiwo ukucabangela icala eliphelele nabo bonke abahlanganyeli ekusebenzisaneni, kunabantu ngabanye.
Amamodeli ubuholi besimo
Ekuqaleni, kwakucatshangwa ukuthi umholi ngumuntu onesimo esiyingqayizivele semfanelo yakhe eyamvumela ukuba abe ngumholi ophumelelayo. Kodwa uma uzama ukuchaza izimfanelo ezenza umuntu abe ngumholi, sekukhona ukuthi kuningi kakhulu kubo, akekho umuntu ongazihlanganisa ngokwazo. Lokhu kwembulani ukungahambisani kwalesi sihloko, kwashintshwa indlela yokuziphatha ebuholi, okwakungabonakali kuphela kumholi nakancane, kepha nakwezinye izimo. Ukwakhiwa kwalesi sihloko kwahilela iqembu lonke labacwaningi. U-Fiedler uphakamise ukuthi icala ngalinye lidinga isitayela sakhe sokuphatha. Kodwa kulokhu, umphathi ngamunye kufanele abekwe ezimweni ezinhle kakhulu, ngoba isitayela sokuziphatha ashintshiwe. UMitchell noNdlu bacabanga ukuthi inhloko ibophezele ukugqugquzela abasebenzi. Ngokwenza, le mbono ayiqinisekisiwe ngokugcwele.
Kuze kube yimanje, kusukela ezinhlobonhlobo zobuholi besimo ethandwa kakhulu yilokho okushiwo uHersey noBlanchard, okuhlukanisa izindlela ezine zokuphatha:
- Isiqondiso - gxila emsebenzini, kodwa hhayi kubantu. Isitayela sibonakala ngokulawula okuqinile, ama-oda nesitatimende esicacile semigomo.
- Ukuqondisa kuyindlela yokuqondisa kubo bobabili abantu nomsebenzi. Futhi, imiyalelo nokulawulwa kokusetshenziswa kwazo kujwayelekile, kodwa umphathi uchaza izinqumo zakhe futhi unikeza isisebenzi ithuba lokuveza imibono yakhe.
- Ukusekela - ukugxila okuphezulu kubantu, kodwa hhayi emsebenzini. Kukhona konke ukusekelwa kwabasebenzi abenza izinqumo eziningi.
- Ukusakaza - ukugxila okuphansi kubantu kanye nomsebenzi. Ukufanisa ukudluliselwa kwamalungelo nemithwalo yemfanelo kwamanye amalungu weqembu.
- Ukukhethwa kwesitayela sokuphatha kwenziwa ngokuya kwezinga lokugqugquzela kanye nokuthuthukiswa kwabasebenzi, okubuye kukhishwe yi-four.
- Ayikwazi, kepha ifuna - isisusa esikhulu sesisebenzi, kodwa ulwazi olunganelisayo namakhono.
- Ayikwazi futhi ayifuni - ayikho izinga elidingekayo lolwazi, amakhono nesisusa.
- Mhlawumbe, kodwa akafuni - amakhono amahle nolwazi, kodwa izinga eliphansi lokugqugquzela .
- Iyakwazi futhi ifuna - futhi izinga lamakhono nesisusa sezingeni eliphakeme.